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55% of the people earning their living in sales should be doing something else. |
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20% to 25% of sales people have what it takes to sell, but they should be selling something else. |
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In 2002 the Institute of Sales and Marketing Management reported "90% of high tech sales people failed to achieve quota in 2001." |
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The average salesperson receives limited training for the position, receives very little ongoing training and does not possess an adequate knowledge of the wireless market they are expected to inform their customers about. |
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The average retention period for retail employees is 81 days. |
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The cost of salespeople to wireless retail companies in terms of both resource acquisition and lost sales due to inexperience and insufficient training is significant. |
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Wireless retailers generally have a few “stars” and a multitude of average to sub-par performers. |
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In a quickly growing market in terms of customer demand and available service offerings, the cost of a poor salesperson is a sale lost to a readily accessible retail competitor and/or service provider. |
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