Client Login
Pos Software for Wireless Dealers
Pos Software for Paint, Decor and Wallpaper Dealers
Pos Software for Retail environments
An innovative and easy-to-use lockdown software solution
A job candidate assessment tool that takes the uncertainty out of the hiring process.
Time and attendance system
Web based helpdesk
Web-based employee scheduling program
Keeping everyone in your company on the same page
News & Events
Work Software Systems Launches WorkHelpDesk
An innovative program designed to let retailers track store and Customer issues with ease
CHARLOTTE, NC – January 1, 2007: Work Software Systems, a leading provider of retail management software solutions to retailers in specifically targeted markets, today announces the launch of WorkHelpDesk, a Web-based help desk program designed to help retailers manage both client and internal issues.
Designed with user simplicity in mind, the program is easy to learn and can be used in both central reporting (call center), or client logging (employees or clients log their own issues) environments and provides clients with the information they need to manage a multitude of issues across many of their own location, their client locations or both. The program meets the needs of retailers of all types who need to manage technology assets across a distributed network of locations.
WorkHelpDesk includes Issue Ticket and Account, Asset and Document management components as part of its core functionality and is available in a hosted (ASP) environment or as a standalone program administered by the client.
With the significant expansion of the master/sub-agent market, WorkPortal provides the WorkWireless RMS with a significant competitive advantage within the Wireless-dealer market.
About Work Software Systems
Work Software Systems is a leading provider of retail management and business process solutions to retailers in specifically targeted markets. The company supplies its clients with the products and services they require to be more successful at the core operational components of their businesses. Work Software Systems has developed a complete portfolio of retail-focused software solutions including the WorkWireless, WorkDecor and WorkRetail Retail Management Systems, the WorkSecure PC Lockdown program, the WorkHR employee assessment program, the WorkPlan Web-based employee scheduling program, the WorkTime employee time and attendance program and the WorkHelpDesk Web-based help ticket management program. Founded in 1999, Work Software Systems is headquartered in Charlotte, North Carolina.
WorkHelpDesk Information Contact:
Shawn Legris
(704) 987-9903 ext. 1833
slegris@workwireless.com
Press Inquiries Contact:
James Gray
(704) 987-9903 ext. 1820
jgray@workwireless.com back
Work Software Systems Unveils WorkPortal
Enabling master-agent Wireless dealers to better manage their sub-agent network
CHARLOTTE, NC – December 1, 2006: Work Software Systems, the leading provider of Retail Management Systems to Wireless dealers, today announces the launch of WorkPortal, a Web-based activation-tracking program that allows master-agents to better manage their sub-agents.
The program allows sub-agents to easily enter activation data in to the master-agent’s WorkWireless RMS via their own Web-based WorkPortal interface, which is accessible from any computer with a connection to the Internet. The program works well for sub-agents because it allows them to enter activation records at the time of sale or at a later date and for master-agents because it allows them to consolidate and manage all activation, commission, payroll and customer data, whether from individual sub-agents or their own stores, in to one application.
With the significant expansion of the master/sub-agent market, WorkPortal provides the WorkWireless RMS with a significant competitive advantage within the Wireless-dealer market.
About Work Software Systems
Work Software Systems is a leading provider of retail management and business process solutions to retailers in specifically targeted markets. The company supplies its clients with the products and services they require to be more successful at the core operational components of their businesses. Work Software Systems has developed a complete portfolio of retail-focused software solutions including the WorkWireless, WorkDecor and WorkRetail Retail Management Systems, the WorkSecure PC Lockdown program, the WorkHR employee assessment program, the WorkPlan Web-based employee scheduling program, the WorkTime employee time and attendance program and the WorkHelpDesk Web-based help ticket management program. Founded in 1999, Work Software Systems is headquartered in Charlotte, North Carolina.
WorkPortal Information Contact:
Shawn Legris
(704) 987-9903 ext. 1833
slegris@workwireless.com
Press Inquiries Contact:
James Gray
(704) 987-9903 ext. 1820
jgray@workwireless.com back
CDW BizTech Newsletter - November 2006
Trust, But Verify
Technology is a powerful tool. So is integrity.
By Jim Shanks (Executive Vice President and former CIO of CDW)
Technology combined with integrity is powerful, aiding businesses to prosper and individuals to create, collaborate and explore. Unfortunately, technology in the absence of integrity is still powerful. And its misuse at the hands of information technology and non-IT professionals alike captures an ongoing bevy of press attention: databases compromised for financial gain; privacy rules ignored; IT needs overstated to dupe wide-eyed buyers.
And then IT ethics — rightfully so — are called into question.
That’s where you come in. How well your organization combines technology and integrity is up to you. You set the standard for how IT power gets wielded among your employees, your customers and their customers.
Many security experts believe that it won’t be long before IT professionals with access to systems containing sensitive, private or confidential information are required to verify the security of their systems and data. This would complement, not supplant, signing legally binding company policies to do the same. Think about the fallout of the accounting scandals of a few years ago. The results: federal regulations requiring executive officers to verify the veracity of financial results coupled with severe financial and criminal penalties for misrepresentations.
Certifications may help separate the ethical wheat from the unethical chaff. For example, the SANS Institute, a Bethesda, Md., cooperative with more than 165,000 security professionals, offers classes in IT ethics for those seeking certification in network security. It also stresses privacy in its code of ethics. Those joining SANS must agree to respect the privacy of their co-workers’ information, vowing to “not peruse or examine their information, including data, files, records or network traffic — except as defined by the appointed roles, the organization’s acceptable use policy as approved by human resources, and without the end user’s permission.” They also agree to obtain permission before probing systems on a network for vulnerabilities — a step many security professionals tend to ignore.
This key step is critical for any organization serious about IT. Knowing who has access and who has accessed a system is critical to determining the risk exposure level.
Another option to consider is conducting an independent audit on a regular basis. For most small businesses, that level of scrutiny isn’t affordable or even necessary. Yet to the degree that your company collects nonpublic personal information (NPPI) from customers (basically any information beyond what’s available in a phone book) and engages in e-commerce, it’s worth considering. Call it IT insurance. It’s a step that numerous firms can’t afford not to take.
'It removes the monkey off your back,' says William Cook, a partner and security expert at Chicago’s Wildman and Hartman. 'It shows that as an IT professional, ‘I am exercising due diligence and being honest and meeting security standards. Check me out.’
When hiring new personnel, examine backgrounds carefully and know who’s working for your business. 'There will always be certifications and oaths, but it’s who is holding those credentials and taking those oaths that really counts,' says William May, CEO of Work Software Systems, a Charlotte, N.C., developer of retail point-of-sale software. 'We put a lot of weight on strong personal references when hiring anyone, but particularly IT specialists.'
Which approach works best? All of them help. But none replaces communicating to your employees the high ethical standards that are demanded of them.
Jim Shanks is executive vice president of CDW, a $6.3 billion technology services firm, and a former CIO.
Link to the publication
Work Software Systems launches WorkUniversity
Helping clients maximize the return on their software investment
CHARLOTTE, NC – October 1, 2006:Work Software Systems, a leading provider of retail management software solutions to retailers in specifically targeted markets, today announced the launch of WorkUniversity, a training center dedicated to providing all of its clients with the opportunity to take full advantage of their Work Software Systems programs and services.
While often an overlooked component of any the software purchase and delivery process in any industry, Work Software Systems firmly believes that professional product training is a critical component of a software provider’s ability to build a strong relationship with clients and critical for the client companies if they are to maximize the return on their investment in a program. At the end of the day, a business software application is only as good as what its users know about it and how they perceive it in terms of it enabling them to be more efficient and effective in their jobs.
Training is available for all company products in a number of media, including printed user manuals and classes delivered in pre-recorded videos, in our live, on-line classroom, at your location or in regional seminars. Training may be purchased in predefined packages or in blocks of time in the case of private, customized training sessions.
About Work Software Systems
Work Software Systems is a leading provider of retail management and business process solutions to retailers in specifically targeted markets. The company supplies its clients with the products and services they require to be more successful at the core operational components of their businesses. Work Software Systems has developed a complete portfolio of retail-focused software solutions including the WorkWireless, WorkDecor and WorkRetail Retail Management Systems, the WorkSecure PC Lockdown program, the WorkHR employee assessment program, the WorkPlan Web-based employee scheduling program, the WorkTime employee time and attendance program and the WorkHelpDesk Web-based help ticket management program. Founded in 1999, Work Software Systems is headquartered in Charlotte, North Carolina.
WorkUniversity Information Contact:
Lisa Parent
(704) 987-9903 ext. 1839
lparent@workwireless.com
Press Inquiries Contact:
James Gray
(704) 987-9903 ext. 1820
jgray@workwireless.com back
Work Software Systems Presents AIR (Automated Inventory Replenishment)
The innovative, Internet-based job candidate assessment tool that takes the uncertainty out of the hiring process
CHARLOTTE, NC – July 1, 2006: Work Software Systems, the leading provider of Retail Management Systems to Wireless dealers, today announces the launch of Automated Inventory Replenishment system (AIR), a system designed to bring Wireless dealers and their accessory providers closer together to optimize and make more precise the inventory replenishment process.
The AIR system sends inventory effecting transaction data such as sales, returns, inventory receipt and intra-company transfers for client-selected items directly from the WorkWireless RMS to the supplier. We believe that this type of relationship is key to the future of increasingly competitive Wireless dealer market as it allows the supplier to see exactly what is moving through each of the client’s stores on a daily basis and derive precise fulfillment quantities and delivery schedules for every item and determine an optimal product mix on a per store basis, thus allowing the retailer to control costs and increase revenue.
Work Software Systems is currently working with a number of market-leading accessory suppliers and invites any supplier who wants to join the network to contact James Gray at (704) 987-9903 ext. 1820.
About Work Software Systems
Work Software Systems is a leading provider of retail management and business process solutions to retailers in specifically targeted markets. The company supplies its clients with the products and services they require to be more successful at the core operational components of their businesses. Work Software Systems has developed a complete portfolio of retail-focused software solutions including the WorkWireless, WorkDecor and WorkRetail Retail Management Systems, the WorkSecure PC Lockdown program, the WorkPlan Web-based employee scheduling program, the WorkTime employee time and attendance program and the WorkHelpDesk Web-based help ticket management program. Founded in 1999, Work Software Systems is headquartered in Charlotte, North Carolina.
Product Information Contact:
Shawn Legris
(704) 987-9903 ext. 1833
slegris@workwireless.com
Press Inquiries Contact:
James Gray
(704) 987-9903 ext. 1820
jgray@workwireless.com back
Top
Work Software Systems Introduces WorkSecure, an Innovative PC lockdown solution
CHARLOTTE, NC – June 1, 2006 – Work Software Systems, a privately held developer of retail management software, has released WorkSecure, an innovative and easy-to-use PC lockdown program. WorkSecure is primarily targeted at the retail market, giving storeowners a solution to a problem they have long struggled with – controlling the computer activities of mischievous employees who are working relatively unsupervised in far-flung store locations.
WorkSecure allows the client administrator to easily create approved users for all company workstations and determine which programs and Web sites each user can access. The program also disables the Task Manager, allows for control of the Keyboard shortcuts users can use and. Each time the PC is started, the WorkSecure interface replaces the standard Windows Desktop and displays only the programs and Web sites approved for the current user. Users can easily move between approved programs and Web sites via a taskbar-like component.
Since its launch in June of 2006, WorkSecure has enjoyed phenomenal success, quickly becoming the company’s fastest selling product on a unit basis. Part of the product’s success can be attributed to its cross-market applicability. While initially targeted at the Wireless dealer market, the product quickly gained interest and clients in other retail and similar markets including banks, car dealers and computer dealers.
WorkSecure is available in two editions, Network, for companies with multiple workstations and locations and Standalone, for companies with individual workstations and stores. The two editions provide the same general workstation controls but the Network edition allows administrators to deploy all additions and changes to the program and user profiles across the system automatically.
About Work Software Systems
Work Software Systems is a leading provider of retail management and business process solutions to retailers in specifically targeted markets. The company supplies its clients with the products and services they require to be more successful at the core operational components of their businesses. Work Software Systems has developed a complete portfolio of retail-focused software solutions including the WorkWireless, WorkDecor and WorkRetail Retail Management Systems, the WorkHR employee assessment program, the WorkPlan Web-based employee scheduling program, the WorkTime employee time and attendance program and the WorkHelpDesk Web-based help ticket management program. Founded in 1999, Work Software Systems is headquartered in Charlotte, North Carolina.
WorkSecure Information Contact:
Zane Odom
(704) 987-9903 ext. 1786
zodom@workwireless.com back
Work Software Systems Presents WorkHR
The innovative, Internet-based job candidate assessment tool that takes the uncertainty out of the hiring process
CHARLOTTE, NC – May 1, 2006: Work Software Systems, a leading provider of retail management software solutions to retailers in specifically targeted markets, today announced the launch of WorkHR, a program designed to help retailers identify and retain high performance employees. The basis of the WorkHR program is a highly sophisticated individual assessment tool that helps users evaluate the behaviors a candidate will bring to a job and suggests questions and areas of focus that can be used in the interview process to elicit true information about how the candidate has performed in past job positions and what impact he/she might have in the position for which they are applying. The tool also provides information on how best to motivate and manage the individual once they are hired in to the organization. The assessment is Web-based, easy to distribute and takes just 10 minutes for the individual to complete. The program works because it focuses on what really matters when making a hiring decision – the candidate’s behavior and temperament. This information can help prevent costly hiring mistakes made when employers use only superficial candidate evaluation techniques. WorkHR further extends the Work Software Systems suite of retail operations-focused programs and services.
About Work Software Systems
Work Software Systems is a leading provider of retail management and business process solutions to retailers in specifically targeted markets. The company supplies its clients with the products and services they require to be more successful at the core operational components of their businesses. Work Software Systems has developed a complete portfolio of retail-focused software solutions including the WorkWireless, WorkDecor and WorkRetail Retail Management Systems, the WorkSecure PC Lockdown program, the WorkPlan Web-based employee scheduling program, the WorkTime employee time and attendance program and the WorkHelpDesk Web-based help ticket management program. Founded in 1999, Work Software Systems is headquartered in Charlotte, North Carolina.
Product Information Contact:
Shawn Legris
(704) 987-9903 ext. 1833
slegris@workwireless.com
Press Inquiries Contact:
James Gray
(704) 987-9903 ext. 1820
jgray@workwireless.com back
Home Programs About Training Partners Site Map © 1999 - 2007 WorkWireless. LLC All rights reserved